Your first visit, explained step by step.
No app, cash or tokens are required. Choose a machine, pay by card or phone, start the programme and return promptly when the cycle ends.
Upute su dostupne i na hrvatskom.
HrvatskiBefore closing the door
A few minutes of preparation protect your laundry and improve the result.
- Separate whites, colours and dark laundry.
- Check every pocket and remove coins, keys and tissues.
- Close zips and turn delicate garments inside out.
- Use a mesh bag for small or delicate items.
- Always check the care label for temperature and drying.
- Fill a washer to roughly 3/4 at most — never force items in.
Washing
Detergent is dispensed automatically and included in the price. Do not add detergent directly to the machine.
- 01
Choose and load a washer
Select the capacity for your load, place the laundry inside and close the door firmly.
- 02
Tap your card or phone
Tap your card or phone on the yellow reader and select the number of the washer you loaded.
- 03
Wait for the wash to finish
Washing takes approximately 40 minutes. Professional detergent is dispensed automatically.
- 04
When the wash ends
Move the laundry to a dryer.

Drying
Bulky items need space in the dryer too. A smaller load dries more evenly and gently.
- 01
Move the laundry to a dryer
Transfer the laundry from the washer into one of the two dryers. For the best result, fill the dryer about halfway.
- 02
Tap your card or phone
Tap your card or phone on the dryer’s yellow reader and select dryer 1 or 2.
- 03
Choose the programme and press Start
On the dryer, select higher or lower heat and press Start. One cycle takes 20 minutes.
- 04
Remove the load when the cycle ends
Collect it promptly so the dryer is available for the next customer.

Useful tips
- Choose the lowest care-label-safe temperature to help clothes last longer.
- Use dryer balls for down garments or duvets to help redistribute the filling.
House rules
- Machines are for domestic laundry washing and drying.
- Do not wash carpets in these machines.
- Never exceed the capacity shown on the machine.
- Collect laundry as soon as the cycle ends.
- Wipe any spilled water and return baskets to their place.
- Smoking is prohibited and children must be supervised.